September 2006

PC Magazine just gave Peachtree Accounting 2007 their Editors’ Choice award. Am I happy? Absolutely.

People who know me will know that I came to Sage Software in 2005 to lead the effort to redesign Peachtree Accounting’s user interface. The product, a small business financial management application that predates it’s 800-pound gorilla competitor QuickBooks, has never really been designed with any appreciable amount of user input. Throughout 2005, I and my very capable team of designers and researchers worked with over 150 users, using various methods, to redesign Peachtree’s navigation system, nomenclature, main screens and workflow.

The biggest challenge was striking the appropriate balance between what new users undoubtedly needed, and what the install base needed. As I’m sure you can imagine, people who’ve spent the time and energy learning a complex product do NOT like to have the rug pulled out from under them. So we not only paid attention to new designs; we attended to supporting existing methods of accomplishing tasks as well.

We still have a ways to go; this is a multi-year redesign. But to see the industry recognize our accomplishment is quite gratifying. Props to Matt Wallens, Stephanie Brawner, Darren Hauck, Cassandra Swint, and Amanda Nance for their contribution to this effort.

Click here to read the Peachtree Premium Accounting 2007 review by PC Magazine.

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On To China

by Paul Sherman on September 22, 2006 · 0 comments

I just heard that User Friendly 2006, sponsored by the China chapter of the Usability Professionals’ Association, has made its numbers. Which means I’m going to China.

Sweet…

I was invited to give a talk, run a workshop, and participate in a panel. I’m pretty excited. In graduate school I was fortunate to be able to travel to Central and South America multiple times, but I’ve never been to Asia. The furthest east I’ve been is probably Disneyland.

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Podcasts….me likee…

Today I got an email from someone who said that they read my podcast post, and was interested in learning which podcasts I listen to.

When I finally picked myself up off the floor (someone actually *reads* this blog?!?), I sent the nice fellow a list – well, a screenshot actually – of the podcasts I’m subscribed to in iTunes. You can look at the ugly screengrab in all its glory, or you can just continue reading to find out what I’m listening to when you pull up next to me at a stoplight.

All In The Mind – “Radio National’s weekly foray into the mental universe, the mind, brain and behaviour. Everything from addiction to artificial intelligence.”

Buzz Out Loud – “C|Net’s podcast of indeterminate length.”

Cranky Geeks – “Hosted by PC Magazine contributing editor John C. Dvorak. Each week a group of expert panelists discuss the most controversial topics in tech.”

Engadget podcast – Should need no explaining to this crowd…

Entrepreneurship, powered by Podtech – “The Entrepreneurship podcasts provide information and tips about business, marketing, and other topics, including startup technology, media business, mashups, DEMO2006, information management, Web 2.0, blog trends, search engines, decentralized computing, online TV distribution, and the future of technology, to name a few.”

Floss Weekly – A show about “Free Libre Open Source Software.”

IT Conversations – A series of recorded interviews with tech heavies. From GigaVox Media.

Mac OS Ken – “Ken Ray brings 12 years of radio experience and 6 years of tech-news work to the Mac world.”

New York Times Science Times – Stories from the NYT’s Tuesday science section.

NPR: Satire From The Unger Report – “Communiques from the edge of America by humorist Brian Unger of NPR’s “Day-to-Day.”

NPR: Wait Wait Don’t Tell Me

Science Talk: The Podcast of Scientific American – “The Scientific American Podcast is a weekly science audio show covering the latest in the world of science and technology. Join host Steve Mirsky each week as he explores cutting-edge breakthroughs and controversial issues with leading scientists and journalists.”

Slate Explainer Podcast – “Explainer podcasts feature answers to those little questions you have about the news (but were afraid to ask).”

Slate Magazine Daily Podcast

The Big Squeeze – A British comedy duo’s podcast. Yes, nudity on an audio show: “Brian and Georgina’s quirky “talking bollocks” show is one of the most popular podcasts in the world! Contains strong language and nudity.”

This Week In Tech – “Leo Laporte, Patrick Norton, Kevin Rose, John C. Dvorak, and other tech luminaries join a roundtable discussion of the latest trends in high tech.”

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It’s rare that a technology changes my habits as thoroughly as has podcasting.

Podcasting, for the uninitiated, is simply an audio (or video) recording that is posted on the Internet for download onto a digital audio player. It’s time- and place-shifting.

Since Apple added podcasts to iTunes (I never claimed to be on the cutting edge…), I have been downloading podcasts to my iPod, and listening to them exclusively during my commute.

I cannot tell you how absolutely pleased I am to not have to listen to annoying morning DJ’s and inane commercial announcers.

This is a great example of a useful, usable technology.

If anybody wants to know what podcasts I listen to, put a comment in and I’ll list them out in a future post. (Given the pace of comments to this blog, I’m guessing I’ll be safe from having to fulfill that promise…)

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It’s Finished

by Paul Sherman on September 14, 2006 · 0 comments

in Web

Remember that book I was working on?

I just found out it’s gone to the printer.

It’ll be available in five or six weeks.

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For Shame, Amazon!

by Paul Sherman on September 12, 2006 · 0 comments

in Web

I listen to CNET’s podcast “Buzz Out Loud” every weekday on the way to work. Yes, podcasts have changed my entertainment consumption habits…no more suffering through annoying DJ’s and dumb-ass radio commercials…yaay!

Friday’s show ranted on Amazon‘s new video download service, Unbox. And for good reason. The user experience of Unbox is a textbook example of how NOT to treat your customer.
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