Friendly Error Message From Overstock.com
Say what you want about the paranoid CEO of Overstock.com. He’s evidently built a culture that encourages communicating with customers in an amusing and entertaining way.
I liked seeing this message when I received it (while trying to buy yet another tech toy). It made me feel actively good toward Overstock.
Some people may see this and feel that it’s too flippant. But those people need to loosen up a smidge.
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Reading that error message actually makes me want to go to their web site and check them out – genius!
If somebody has taken the time to write a genuinely customized error message, I think that there’s a reasonable chance that they actually put the effort in to make sure the error logs get seen by a real person.
No, it’s not guaranteed, but you at least know that somebody, at some point, thought about error handling. Imagine that. :)
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