Comments on: Friendly Error Message From Overstock.com http://www.usabilityblog.com/2007/01/friendly-error-message-from-overstockcom/ Blogging about usability, user experience and design Thu, 09 Feb 2012 16:40:00 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: gopi http://www.usabilityblog.com/2007/01/friendly-error-message-from-overstockcom/comment-page-1/#comment-38 gopi Thu, 15 Mar 2007 11:35:03 +0000 http://www.speechusability.com/wordpress/?p=92#comment-38 If somebody has taken the time to write a genuinely customized error message, I think that there's a reasonable chance that they actually put the effort in to make sure the error logs get seen by a real person. No, it's not guaranteed, but you at least know that somebody, at some point, thought about error handling. Imagine that. :) If somebody has taken the time to write a genuinely customized error message, I think that there’s a reasonable chance that they actually put the effort in to make sure the error logs get seen by a real person.

No, it’s not guaranteed, but you at least know that somebody, at some point, thought about error handling. Imagine that. :)

]]> By: Christian Watson http://www.usabilityblog.com/2007/01/friendly-error-message-from-overstockcom/comment-page-1/#comment-37 Christian Watson Sun, 11 Mar 2007 00:00:21 +0000 http://www.speechusability.com/wordpress/?p=92#comment-37 Reading that error message actually makes me want to go to their web site and check them out - genius! Reading that error message actually makes me want to go to their web site and check them out – genius!

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