Comments on: A Short Rant on the Lameness of iTunes http://www.usabilityblog.com/2007/11/a-short-rant-on-the-lameness-of-itunes/ Blogging about usability, user experience and design Thu, 09 Feb 2012 16:40:00 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Neil http://www.usabilityblog.com/2007/11/a-short-rant-on-the-lameness-of-itunes/comment-page-1/#comment-138 Neil Fri, 30 Nov 2007 22:49:53 +0000 http://www.usabilityblog.com/index.php/2007/11/20/a-short-rant-on-the-lameness-of-itunes/#comment-138 Paul, What is that checkbox that you mention that dupes all of your songs? I have been having a similar issue and wanted to check whether I had the same box checked. PS Glad that you had a good time in China. Did you meet any of my co-workers from Lenovo? Paul,

What is that checkbox that you mention that dupes all of your songs? I have been having a similar issue and wanted to check whether I had the same box checked.

PS Glad that you had a good time in China. Did you meet any of my co-workers from Lenovo?

]]> By: Paul Sherman http://www.usabilityblog.com/2007/11/a-short-rant-on-the-lameness-of-itunes/comment-page-1/#comment-137 Paul Sherman Wed, 28 Nov 2007 11:10:53 +0000 http://www.usabilityblog.com/index.php/2007/11/20/a-short-rant-on-the-lameness-of-itunes/#comment-137 Good point, Jim. It's funny how our expectations (and in my case, my level of snarkiness) rise over time. Five years ago I would've been happy just to be able to get Windows Media Player to work. When I switched over to the iTunes ecosystem, I definitely became a bit spoiled. -PS Good point, Jim. It’s funny how our expectations (and in my case, my level of snarkiness) rise over time. Five years ago I would’ve been happy just to be able to get Windows Media Player to work. When I switched over to the iTunes ecosystem, I definitely became a bit spoiled. -PS

]]> By: Jim http://www.usabilityblog.com/2007/11/a-short-rant-on-the-lameness-of-itunes/comment-page-1/#comment-139 Jim Wed, 28 Nov 2007 01:42:01 +0000 http://www.usabilityblog.com/index.php/2007/11/20/a-short-rant-on-the-lameness-of-itunes/#comment-139 Yup, iTunes' library management leaves something to be desired some of the time. But I'm reminded of that old saw that "Capitalism is the worst basis for a society in the entire world... except for all the others." Or is that "Communism is the worst form of government in the world, except for all the others." You take my point, I'm sure: we all have our favorite annoyance and pain points, but half of the stuff that you can do in iTunes you can't do *at*all* in other music apps. Show Duplicates. Folder structures for containing groups of playlists. A record of all your purchases. Sort Artist fields. I could go on for hours. Odds are good that few of the things being complained about are even doable in parallel apps. We're not really bitching that iTunes does a bad job. We're bitching that they only got 98% of the way to perfect. We need to keep in mind what we're really complaining about: tiny pockmarks, where other apps have potholes and even sinkholes. Yup, iTunes’ library management leaves something to be desired some of the time.

But I’m reminded of that old saw that “Capitalism is the worst basis for a society in the entire world… except for all the others.” Or is that “Communism is the worst form of government in the world, except for all the others.”

You take my point, I’m sure: we all have our favorite annoyance and pain points, but half of the stuff that you can do in iTunes you can’t do *at*all* in other music apps. Show Duplicates. Folder structures for containing groups of playlists. A record of all your purchases. Sort Artist fields. I could go on for hours. Odds are good that few of the things being complained about are even doable in parallel apps.

We’re not really bitching that iTunes does a bad job. We’re bitching that they only got 98% of the way to perfect. We need to keep in mind what we’re really complaining about: tiny pockmarks, where other apps have potholes and even sinkholes.

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