If you remember back a year or so ago, I took issue with the customer experience associated with Adobe Acrobat Reader. Look here for my original nanorant. I believe I quoted someone who referred to Adobe Reader’s update manager as an “attention whore“.
The blogger over at microBlog has written an extremely sarcastic review of Adobe Reader 9’s bad customer experience. My favorite lines:
I had just slurped down the dregs of my coffee when the installer finished. I was so thankful when it told me I needed to restart my computer, welcoming the extra time to drink coffee, as well as the pure delight I knew I’d get from starting all my applications again.
Check it out.
microBlog » Thank you, Adobe Reader 9!
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