http://www.usabilityblog.com/2009/05/a-clear-case-of-design-failure/ Blogging about usability, user experience and design Thu, 09 Feb 2012 16:40:00 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://www.usabilityblog.com/2009/05/a-clear-case-of-design-failure/comment-page-1/#comment-8880 merchant accounts Fri, 22 May 2009 12:53:50 +0000 http://www.usabilityblog.com/index.php/2009/05/19/a-clear-case-of-design-failure/#comment-8880 Whether your business is retail, e-commerce, trade show, or mail/phone orders, we should be guaranteed of the best customer service in the industry with competitive rates. Whether your business is retail, e-commerce, trade show, or mail/phone orders, we should be guaranteed of the best customer service in the industry with competitive rates.

]]> http://www.usabilityblog.com/2009/05/a-clear-case-of-design-failure/comment-page-1/#comment-9756 merchant accounts Fri, 22 May 2009 11:53:00 +0000 http://www.usabilityblog.com/index.php/2009/05/19/a-clear-case-of-design-failure/#comment-9756 Whether your business is retail, e-commerce, trade show, or mail/phone orders, we should be guaranteed of the best customer service in the industry with competitive rates. Whether your business is retail, e-commerce, trade show, or mail/phone orders, we should be guaranteed of the best customer service in the industry with competitive rates.

]]> http://www.usabilityblog.com/2009/05/a-clear-case-of-design-failure/comment-page-1/#comment-8879 Paul Sherman Thu, 21 May 2009 23:18:23 +0000 http://www.usabilityblog.com/index.php/2009/05/19/a-clear-case-of-design-failure/#comment-8879 Ya gotta love ATM UI's. Surpassed only in suckiness by gas pump user interfaces IMO...Thanks the comment BTW! -Paul Ya gotta love ATM UI's. Surpassed only in suckiness by gas pump user interfaces IMO…Thanks the comment BTW! -Paul

]]> http://www.usabilityblog.com/2009/05/a-clear-case-of-design-failure/comment-page-1/#comment-8878 Jim Thu, 21 May 2009 22:26:09 +0000 http://www.usabilityblog.com/index.php/2009/05/19/a-clear-case-of-design-failure/#comment-8878 Our credit union ATM here allows the user to enter the PIN via the touch screen, but then the user has to move to the physical buttons to do Enter. Oy! Our credit union ATM here allows the user to enter the PIN via the touch screen, but then the user has to move to the physical buttons to do Enter. Oy!

]]> http://www.usabilityblog.com/2009/05/a-clear-case-of-design-failure/comment-page-1/#comment-8874 Ron Wed, 20 May 2009 20:05:38 +0000 http://www.usabilityblog.com/index.php/2009/05/19/a-clear-case-of-design-failure/#comment-8874 Poor usability is typically the outcome when machines or devices are designed by people who are not the actual users. Poor usability is typically the outcome when machines or devices are designed by people who are not the actual users.

]]> http://www.usabilityblog.com/2009/05/a-clear-case-of-design-failure/comment-page-1/#comment-8873 uidesigner Wed, 20 May 2009 13:58:04 +0000 http://www.usabilityblog.com/index.php/2009/05/19/a-clear-case-of-design-failure/#comment-8873 LOL, I have actually seen some pretty poor designs when it comes to these cash touch interfaces. Staples has another one I've seen where the buttons are reversed from the norm. LOL, I have actually seen some pretty poor designs when it comes to these cash touch interfaces. Staples has another one I've seen where the buttons are reversed from the norm.

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