Comments on: Facebook’s User Experience Is An Out Of Control Mess http://www.usabilityblog.com/2009/05/facebooks-user-experience-is-an-out-of-control-mess/ Blogging about user experience, usability, and design Thu, 22 Jul 2010 08:54:07 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: James http://www.usabilityblog.com/2009/05/facebooks-user-experience-is-an-out-of-control-mess/comment-page-1/#comment-9397 James Tue, 16 Jun 2009 19:54:41 +0000 http://www.usabilityblog.com/index.php/2009/05/25/facebooks-user-experience-is-an-out-of-control-mess/#comment-9397 Great post. Personally, I like "stuff" to work out of the box. I don't have time to tune everything I use. Facebook has a place but only if it can be a simple, easy-to-use way to further my connection to people I already know. No "carnies"! Great post. Personally, I like “stuff” to work out of the box. I don't have time to tune everything I use. Facebook has a place but only if it can be a simple, easy-to-use way to further my connection to people I already know. No “carnies”!

]]> By: James http://www.usabilityblog.com/2009/05/facebooks-user-experience-is-an-out-of-control-mess/comment-page-1/#comment-8937 James Tue, 16 Jun 2009 15:54:41 +0000 http://www.usabilityblog.com/index.php/2009/05/25/facebooks-user-experience-is-an-out-of-control-mess/#comment-8937 Great post. Personally, I like "stuff" to work out of the box. I don't have time to tune everything I use. Facebook has a place but only if it can be a simple, easy-to-use way to further my connection to people I already know. No "carnies"! Great post. Personally, I like “stuff” to work out of the box. I don't have time to tune everything I use. Facebook has a place but only if it can be a simple, easy-to-use way to further my connection to people I already know. No “carnies”!

]]> By: Jules http://www.usabilityblog.com/2009/05/facebooks-user-experience-is-an-out-of-control-mess/comment-page-1/#comment-8914 Jules Wed, 03 Jun 2009 16:16:39 +0000 http://www.usabilityblog.com/index.php/2009/05/25/facebooks-user-experience-is-an-out-of-control-mess/#comment-8914 Agreed. My most-computer illiterate friends are on Facebook and seem to have taken the time to learn its ins-and-outs. They must really enjoy it to want to spend the effort towards it. I finally caved and opened an account last week, and happily found out I could hide a lot of its 'features'. Agreed. My most-computer illiterate friends are on Facebook and seem to have taken the time to learn its ins-and-outs. They must really enjoy it to want to spend the effort towards it. I finally caved and opened an account last week, and happily found out I could hide a lot of its 'features'.

]]> By: Bryan http://www.usabilityblog.com/2009/05/facebooks-user-experience-is-an-out-of-control-mess/comment-page-1/#comment-8895 Bryan Fri, 29 May 2009 22:25:44 +0000 http://www.usabilityblog.com/index.php/2009/05/25/facebooks-user-experience-is-an-out-of-control-mess/#comment-8895 I agree. Now that facebook is becoming more mainstream, it's time for some serious usability testing. I can't tell you how many times I've received a call or email from a friend asking me how to perform a function on FB. This is a big sign to me. But, I do have to say that people in general really enjoy the community of FB and what it has to offer and I think that is why people are willing to spend the time to figure it out and learn all of its features. I agree. Now that facebook is becoming more mainstream, it's time for some serious usability testing. I can't tell you how many times I've received a call or email from a friend asking me how to perform a function on FB. This is a big sign to me. But, I do have to say that people in general really enjoy the community of FB and what it has to offer and I think that is why people are willing to spend the time to figure it out and learn all of its features.

]]> By: Ben Werner http://www.usabilityblog.com/2009/05/facebooks-user-experience-is-an-out-of-control-mess/comment-page-1/#comment-8893 Ben Werner Thu, 28 May 2009 17:57:14 +0000 http://www.usabilityblog.com/index.php/2009/05/25/facebooks-user-experience-is-an-out-of-control-mess/#comment-8893 Hear hear!<br><br> I agree Facebook has utterly alienated the casual user. Every time someone wants me to install some new app, I get this sick guilty cognitive-dissonance feeling caused by the discrepancy between being a bad friend and falling prey to 'a social virus'. Hear hear!

I agree Facebook has utterly alienated the casual user. Every time someone wants me to install some new app, I get this sick guilty cognitive-dissonance feeling caused by the discrepancy between being a bad friend and falling prey to 'a social virus'.

]]> By: Rob Cochrum http://www.usabilityblog.com/2009/05/facebooks-user-experience-is-an-out-of-control-mess/comment-page-1/#comment-8891 Rob Cochrum Tue, 26 May 2009 17:25:29 +0000 http://www.usabilityblog.com/index.php/2009/05/25/facebooks-user-experience-is-an-out-of-control-mess/#comment-8891 You have a very good point (as usual) Paul. However, at least the latest release of Facebook's interface has given the user the ability to ignore any of the apps, and all the garbage that goes with it. While it is true that this is a blacklist, which means you have to have received one notice before you can 'block' it, It still allows you to monitor an application you're interested in, and ignore the ones you aren't. No doubt Facebook is still a colossal waste of time, and is spiraling fast into MySpace territory. <br><br>(that being said... I'll try to make sure I don't send you any Facebook crap invites) You have a very good point (as usual) Paul. However, at least the latest release of Facebook's interface has given the user the ability to ignore any of the apps, and all the garbage that goes with it. While it is true that this is a blacklist, which means you have to have received one notice before you can 'block' it, It still allows you to monitor an application you're interested in, and ignore the ones you aren't. No doubt Facebook is still a colossal waste of time, and is spiraling fast into MySpace territory.

(that being said… I'll try to make sure I don't send you any Facebook crap invites)

]]> By: Chuck LeDuc Díaz http://www.usabilityblog.com/2009/05/facebooks-user-experience-is-an-out-of-control-mess/comment-page-1/#comment-8890 Chuck LeDuc Díaz Tue, 26 May 2009 17:17:23 +0000 http://www.usabilityblog.com/index.php/2009/05/25/facebooks-user-experience-is-an-out-of-control-mess/#comment-8890 Agreed, I think the promise of the FB API has faded into a sea of useless spam apps.<br><br>I have a friend who sends about twenty invites a day through FB and I'm sure she doesn't even know it. I'll never tell her because she's a sensitive soul and she'd send anguished apologies to everyone she knows, *and* she'd stop using FB and I wouldn't get to see her pictures anymore. It is unfortunate that FB sets people up like that, and I have a hard time believing those shady apps help drive FB usage at all. Agreed, I think the promise of the FB API has faded into a sea of useless spam apps.

I have a friend who sends about twenty invites a day through FB and I'm sure she doesn't even know it. I'll never tell her because she's a sensitive soul and she'd send anguished apologies to everyone she knows, *and* she'd stop using FB and I wouldn't get to see her pictures anymore. It is unfortunate that FB sets people up like that, and I have a hard time believing those shady apps help drive FB usage at all.

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