Comments on: Low-Rent Usability Tech Tip: Remote Usability Testing With Observers Watching

By: Inchirieri Auto

Inchirieri Auto — Thu, 25 Nov 2010 16:01:00 +0000

Great article i will add this to my side and ill send some traffic your way.

By: Car Rental

Car Rental — Thu, 25 Nov 2010 16:00:00 +0000

We’ve been using GoToMeeting for most of our remote tests. It’s been quite fast, even sharing our hefty desktop apps, and it provides the ability to share control, record, and use an external phone number. I’ve also used LiveMeeting, which is much more cumbersome and usually slower in response time.

By: Kathleen

Kathleen — Mon, 14 Jun 2010 23:41:07 +0000

I'd appreciate hearing how you analyze sessions recorded w/ GoToMeeting. Does GoToMeeting generate a timestamped video of the session? I'm trying to find a good replacement for UserVue, now that TechSmith is dropping it. I rely heavily on the CSV file w/ timestamped notes that UserVue generates. Plus the ability to pull time-stamped videos into Morae Manager and edit. Thanks! – Kathleen

By: tonytula

tonytula — Tue, 05 Jan 2010 00:09:35 +0000

We also use GoToMeeting, and its observer functionality is quite good. Other nice screen sharing services with built-in observing include Adobe Connect, LiveLook, and UserVue (discontinued this year).

And to build on your observations, I wrote an article for UPA Magazine a while ago on the subject of how to get your observers to participate effectively in the user research sessions: http://www.upassoc.org/upa_publications/user_ex...

By: tonytula

tonytula — Mon, 04 Jan 2010 19:09:35 +0000

By: mola4everyourz

mola4everyourz — Thu, 24 Sep 2009 10:05:07 +0000

Renting a car can be a viable solution if you're on a trip to a foreign country and you hate driving all the way there. I believe (although prices are fluctuating) that you shouldn't need that much money to rent a car or inchirieri auto but it really depends on what you want to drive. You can't rent a mercedes for 20 $ a day that's for sure but i don't get people who are renting a car for 6 months when they can buy it :))

By: rrichkus

rrichkus — Tue, 08 Sep 2009 18:12:06 +0000

Yes, because you're actually sharing control, so whoever is moving the mouse is controlling it. There's only occasional times where it becomes a conflict. Usually it's quite clear who needs to be controlling at a given moment.

By: pjsherman

pjsherman — Tue, 08 Sep 2009 18:07:16 +0000

Is GTM modeless, or at least easy to switch control with?

By: rrichkus

rrichkus — Tue, 08 Sep 2009 17:13:17 +0000

We've been using GoToMeeting for most of our remote tests. It's been quite fast, even sharing our hefty desktop apps, and it provides the ability to share control, record, and use an external phone number. I've also used LiveMeeting, which is much more cumbersome and usually slower in response time.

By: Pleasure and Pain » Whit Hour – Week 5

Pleasure and Pain » Whit Hour – Week 5 — Wed, 02 Sep 2009 20:08:18 +0000

[...] testing on a shoe string budget. Might be interesting for people thinking about formal/informal. http://www.usabilityblog.com/index.php/2009/08/29/low-rent-usability-tech-tip-remote-usability-testi... [22:02] livlab: @whitneyhess gotcha [22:02] whitneyhess: @lynneux I don’t usually record the [...]