Friday, September 25, 2009

In general I try to be strategic, which usually means talking about “big” user experience and staying oriented on the business value of UX.

But every once in a while I just have to point to a particularly bad interaction, then cluck my tongue and wag my finger.

So it is with this time zone setting interaction from Typepad.

What a pain in the tuchas. I actually gave up trying to set my time zone because a) the list is so large and unmanageable and b) I couldn’t find Dallas or Houston, much less Austin. I understand that this service is meant to be used world-wide…but how hard would it have been to lead off the list with “US Eastern (GMT – something)”, “US Central” (GMT – something)” etc?

Oh, and if you go to your Typepad account settings page I challenge you to figure out which fields are required. Hint: you can’t. Because they don’t tell you until after you fail to fill one out. Nice.

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