I just like this infrographic from our refrigerator. There’s something classy about the dress shirt cuff and suit sleeve. Also note the grey circles that call attention to the different ice cube maker switch states.
Not sure I get the warning though. “Ejector fingers”….riiiight…
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And this, folks, is how you put your customers at ease and make them feel better about interacting with your web app.
Lesson: If you have an opportunity to a) make your customers not feel stupid, and b) make it easy to fix a mistake, do it.
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I’d love to get a peek at the New York Times’ server logs and see just how many thousands of bounces this page generates every day.
Understand, it’s not a bad interaction design. It’s a fundamental misunderstanding of how to treat visitors.
In other words, the NYT is shooting itself in the foot and driving away visitors in droves.
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Finding myself working in the info security world, I have little doubt that the content of this article is spot-on.
The problems lay with the graphs embedded in the article:
1. The graphs are unreadable at the embedded resolution.
2. It’s not immediately clear that you can click to embiggen them. You merely *hope* that you get the hand cursor when you roll over the images.
3. When you do click the image, you’ve lost context. Even a simple title or line or two of text recapping the post content prior to the image would help maintain continuity and context.
On the plus side, at least the embiggened image is not the same size as the thumbnail, which is probably in most people’s list of top 10 annoying web design flaws.
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