User Experience Design: A Mini-Festo

by Paul Sherman on December 17, 2011 · 4 comments

in Design, Development, Experience Strategy, Product Management, UX And...

I’m on my way back from my company’s all-hands meeting.

After all the excitement and motivation the week inspired, I felt moved to write a UX mini-manifesto. A mini-festo, if you will.

Excuse any grammar or spelling issues; I’m composing in Evernote on my phone. I would love to hear my readers’ and followers’ comments on this post.

You’re an experience design practitioner. In your organizations, you should be responsible for:

  • Creating an inviting and well-designed initial user experience.
  • Designing and validating:
  1. Terminology and conceptual models that reflect our target user’ ways of thinking.
  2. Usable workflow and navigation.
  3. Clear, understandable and actionable page and view design. (I’m defining ”view” as an
  4. element of a page that conveys pieces of information to the user, such as a data display
  5. element).
  • Employing consistent visual design and use of design patterns.
  • Creating and maintaining access to and connection with the broader user experience components, e.g. community resources, documentation, etc.
  • Remaining consistent with brand.

Along the way, you also:

  • Collaborate on the definition and optimization of product development lifecycle processes with our functional neighbors – i.e. PM, Dev, QA, Marketing, and Social/Community Management.
  • Measure, track and improve the user experience.
  • Discover opportunities to delight customers in ways that are not easily discoverable by market-level research methods.
  • Occasionally uncover strategic jobs that customers need doing, and design opportunities for more sustaining vs. incremental product innovations.
  • Provide the business with both strategic and tactical customer insights and understanding.
  • Pingback: We Are UXD: A Mini-Festo — UsabilityBlog | UXWeb.info

  • http://twitter.com/amberwilks Amber Eklund-Wilks

    So relevant as 2012 is forecasted to be the year of the user and simplicity. The only thing I might offer in addition to the UX offering piece is the term “story.” Perhaps it differs based on the variety of industries we inhabit but I find it meaningful to refer to UX as “story telling” since the foundation of the design process is communication. Process categories can be thought of as chapters and workflows as story lines that guide the user. I find it to be a very handy analogy to guide group decisions… especially when involving those outside of UX (ie – marketing). Nice post!

  • http://service.ztronics.com/ Laptop Repair

    This user Experience Design is good for everyone. It is showing new relevant results.

  • http://www.joomladesignservices.com/ Joomla Design

    This Mini Festo is interesting which is providing new designs.

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