Profuse apologies for not posting in over a month. Standard excuses apply - swamped at work, volunteer tasks overwhelmed me, and I didn’t want my girls to think that Daddy was completely checked out.

I’m getting myself back into the blogging habit by pointing y’all to an article forwarded to me by a colleague. It’s about the poor usability of enterprise and business apps. Link is below as well.

You might ask why enterprise apps are generally so unusable. The answer is simple really: the people who evaluate and purchase the apps are typically not the target users. And the app vendors typically don’t take the time to understand and model customers’ workflow. (And when they provide the means to customize their apps so customers can modify screens and workflow, the tasks involved in customizing are often insanely obtuse and clunky.)

Have I made enough generalizations for the week?

Users Find Business Apps Complex and Hurt Productivity - Computerworld

This entry was posted on Thursday, June 26th, 2008 at 10:40 am and is filed under Rants. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.